24RACKS CLOUD S.L.
Acceptable Use Policy
Rules for safe, lawful and responsible use of the infrastructure.
Prohibited use
The Services may not be used for illegal activity, phishing, malware, ransomware, stealers, botnets, malicious C2, spam, mail bombing, fraud, outbound DoS/DDoS, credential stuffing, unauthorised brute force, spoofing, security evasion, intellectual-property infringement, illegal content, abusive scanning or network abuse.
Network, testing and tunnels
VPN, GRE, WireGuard, OpenVPN, IPsec and other tunnels are permitted for legitimate uses that do not compromise infrastructure security, stability or integrity. Testing of your own systems is allowed; testing third-party systems needs authorisation. Stress testing, floods and high-volume traffic generation need prior approval.
Services may not be used as a proxy, scrubbing, DDoS mitigation or transit platform for external infrastructure without express authorisation.
Measures
For legitimate high use, advance notice will be given where reasonably possible. For network or security risk, 24racks may immediately rate-limit, filter, apply ACLs, null-route, blackhole, isolate, temporarily block or suspend.